They also have an online chat system where you can talk to them about your issues.
Please Contact Origin via their help link and they will be more than happy to help you. Most cracked and pirated versions of the sims 4 will not have a mods folder in my documents (in fact no sims 4 folder at all) and you need to contact the person where you got the pirated game from Im not saying it is pirated but people sometimes fudge the truth. It is NOT the resource.cfg file inside C:\program Files (X86)\Origin Games etc.Ĭontact Origin for legally purchased games and they can help you via remotely connecting to your computer and see what is happening as to why you do not have a Sims 4 Folder inside your Documents Folder. If you need to alter your resource.cfg file to be able to see inside sub folders that are inside your mods folder, then the resource.cfg that needs altering is inside the mods folder inside your Sims 4 Folder inside your My Documents folder. We have tried to help you with this since 6th of September. If that still does not make a Sims 4 folder inside your My documents folder (after reinstalling and updating via origin) then you need to contact Origin directly. If you don't have the Sims 4 folder inside your Electronic Arts folder inside your My Documents folder then you will need to uninstall and reinstall.